ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Polestar Plumbing, Heating & Air Conditioning, we know that choosing a company you can trust to do AC repair in Olathe is important. We understand how important it is to find a trustworthy company that does great work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is typically a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can offer? A dependable company that offers AC repair should have a number of references they’ll happily offer you. Call these references and figure out all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Make sure to get a written estimate so you can check all the facts involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you whittle down companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your brand of equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Polestar Plumbing, Heating & Air Conditioning a call at 913-432-3342. We’re happy to help! If you’re ready to schedule an AC repair, you can even use our handy online scheduler to make your appointment.