man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump issues in Olathe during the cooler months, when they’re necessary to keep you comfortable. While you know the team at Polestar Plumbing, Heating & Air Conditioning will constantly be there ASAP when you require us for a heat pump repair, there are some things you can do to confirm that a repair is important and save yourself some money if it’s not. We’ve collected this checklist of things to test before you give us a call.

  1. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to numerous calls only to find the thermostat or the heat pump itself is set to off.
    • Inspect your thermostat to make sure it’s on, fixed to the appropriate temperature and isn’t fixed to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re not sure where it is) and test your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t turned on, return to your thermostat.
    • If it’s a programmable model, confirm that it’s revealing the correct time. If it thinks it’s morning when it’s in fact night, it may not switch your heat on because it doesn’t understand that you’re home.
  3. Is an impasse causing your furnace to breakdown?
    • Examine your air filters to ensure they’re not blocking things up.
    • Do you have any congested ducts, vents or cool air intakes?
    • Are all supply registers exposed?
    • Is your exhaust flue clear?

If you’ve moved through this checklist and you’re still without heat, call Polestar Plumbing, Heating & Air Conditioning at 913-432-3342 or set up an appointment online and we’ll get your home back to the welcoming and cozy place it should be.