How to Choose an HVAC Contractor in Olathe02/19/2016 No major decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to find a contractor that will listen to you and make sure they are meeting all your home comfort needs. HVAC installation isn’t a project you want to attempt to DIY. You’ll need to find a contractor that is highly skilled in many areas. They will work out your home’s load calculation, pull permits to make sure local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system doesn’t get a top-of-the-line installation, you’re more likely to get mediocre performance from your system. The experts at Polestar Plumbing, Heating & Air Conditioning have put together some questions to ask to guide you on your journey of finding your ideal HVAC contractor. Do they have references or referrals? When deciding to work with a company they should be able to provide you with a list of recent customers that can corroborate the quality of their work. From there you can call and find out about their recent HVAC projects, if they are pleased with the results and if they would hire the company again in the future. Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to look through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will enthusiastically provide you with referrals. An additional option is asking for the help of your friends on social media. These recommendations are received from people you know and trust. You’ll most likely not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a social network of your neighbors. Are they NATE-certified? If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts. Are they properly licensed and insured? Almost all states require licensure for HVAC contractors. This provides protection for consumers from companies that use inexperienced workers. A simple online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to prevent any issues. When to ask these questions? The best time to secure a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s functioning properly and get your yearly maintenance scheduled to keep it running properly. A relationship built on trust and experience is important to us at Polestar Plumbing, Heating & Air Conditioning in Olathe. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 913-432-3342 or set up an appointment with us using our online scheduler.